We offer Prescription Delivery in Pontarddulais & Killay, bringing the pharmacy to you!

 

Changes to Our Prescription Delivery Service

Dear Valued Patient,
For many years, we have been proud to offer a free prescription delivery service to our community. However, the delivery service receives NO NHS funding and due to increasing financial pressures highlighted by the #saveourpharmacies campaign, going forward we can no longer provide this service free of charge.

Effective from 1st October, we will be introducing a delivery charge for all prescription deliveries. We understand that this is a change, and we want to assure you that our commitment to your health and well-being remains our top priority.

How Much Will It Cost?
The cost per delivery will be £2.50.
This fee will apply to each delivery you request.

How Do I Pay?
Payment Methods:
Pay when you order your prescription on the Healthera App
Pay the driver by Card or Cash*

The driver will have a mobile payment terminal to be able to accept payment at the door.

*We prefer not to receive cash however, if this is your only method of payment, you can pay our driver, however the driver does not carry change so would require the exact amount.

What if I miss my delivery?
If you miss your delivery, we will attempt to redeliver once more.
However, if there is another failed attempt a new charge will apply or collection can be made as per the options below. ‘Please note, we cannot give an exact delivery time and we can no longer leave your prescription with neighbours or unattended’

Alternative Options:

24/7 Prescription Collection Points:

We have invested in 24/7 Prescription Collection Points at our pharmacies. This service is free, eco-friendly, and available at your convenience, offering a greener option for those who can collect their medications at a time that suits them.

Please note, controlled drugs, fridge items and bulky items cannot be loaded into the collection point.

In-Pharmacy Collection:

You are also welcome to collect your prescriptions directly from the pharmacy during our opening hours at no additional charge.

Free Prescription Collection from Surgery will continue:

We will continue to collect prescriptions from your GP surgery free of charge, ensuring a seamless process for you.

If you have any questions, concerns, or if you need to discuss your specific situation, please do not hesitate to contact us. We are committed to ensuring that you continue to receive the care and service you deserve.
Thank you for your understanding and continued support.

Warm regards,

Medihub Pharmacy Pontarddulais & Killay

 

If you are unable to attend the pharmacy to collect your prescription, we can offer to delivery your medication to you. We can collect your prescription from your surgery, dispense it and then deliver it to your home. Contact us through the link below, or via the Healthera App
Download App
.

Pontarddulais Delivery Areas include: 

Llangennech, Hendy, Pontarddulais, Fforest, Pontlliw, Penllergaer, Gorseinon, Grovesend, Loughor, Gowerton and Waunarlwydd.

Killay Delivery Areas include: 

Killay, Upper Killay, Dunvant, Gowerton, Olchfa, Sketty, Uplands and Brynmill.

to find out how we can make your life easier today!

Contact us